The seeds of avoidable turnover often start with small things a staff member is dissatisfied with and then if unheard and unaddressed – the seeds of turnover intention begin to germinate.
Once professional and/or life dissatisfaction begins it can quickly gather momentum and lead to resignation.
Dr Cosgrave has identified three critical time points for new staff with employment (and for new residents with community and place) these are:
- the first three months (resettling);
- 6-12 months (integrating); and
- 12 months plus (belonging-in-place).
So, it is essential that line-managers regularly check-in with their staff.
TIP: Dr Cosgrave recommends at least weekly for the first three months, and thereafter a minimum of a monthly catch-up.
These catch-ups should be a friendly well-being check — exploring whether any of the ‘avoidable turnover’ professional/life satisfaction aspects listed are being experienced.
If they are being experienced then, working with the staff member, developing a plan to address and/or to provide extra support.
If the issues are professional in nature it is important that the concerns are heard by the right people in your organisation and a plan is developed to address the issue/concern raised and communicated back to the staff member(s) concerned. If the issues are personal in nature – your business should offer the support you can and discuss with the staff member contacting/recontacting the CCP for support.
Another way of building understanding about your staff’s levels of professional and personal satisfaction is through the CCP’s industry-level reports. The CCP has survey tools (developed by Drs Cosgrave & Moran) for people who have used the CCP service which include questions about current levels of professional and personal satisfaction and intention to stay.
Ahmad Tabish
New employee, Pental Products
“Bim has been a great source of help and information. She has been advising us on everything about Shepparton such as housing, the culture of the city, events etc; she is always available with prompt responses at emails and calls.”
Ahmad Tabish
New employee, Pental Products
I am extremely thankful to Bim for her assistance for our relocation from Sydney to Shepparton.
We were introduced to Bim by my new employer here at Shepparton (Pental Products) where I have joined as a Senior Research and Development Scientist in the innovation space of the company.
Bim has been a great source of help and information. She has been advising us on everything about Shepparton such as housing, the culture of the city, events etc; she is always available with prompt responses at emails and calls.
We are thankful that we were introduced to the Community Connector Program, and we can call Shepparton as our new home.
As Australian Prime Minister's youngest Distinguished Global Talent Awardee, I am keen to contribute effectively and efficiently towards the growth of the great City of Greater Shepparton.
Thank You Bim and team.
